Zikorah website allow our users to publish content via discussion forums, blogs, user-editable documents, and commenting systems. Any information that is disclosed in these forums becomes public information which could be read, collected or used by other users to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. You should exercise caution when deciding to disclose your personal information.
What personal information does Zikorah collect?
On Zikorah web sites you can order products or services, register products, request information, subscribe to marketing or support materials, register to a secure extranet site to obtain access to product information, support, services and training, or apply for jobs at Zikorah. Zikorah may collect information about individuals such as their name, address, telephone number or email address, user IDs and passwords, billing and transaction information, credit card or other financial information and contact preferences. Additionally, Zikorah may collect information about your interactions and experiences on our websites, such as which pages you visit, what content you view and how often you come to our sites. Personal information collected online may be supplemented with information you provide to Zikorah through other Zikorah services, as well as other sources such as trade shows or seminars, and other data appending methods such as spot tags, tracking and cookies as referenced below.
How does Zikorah use personal information?
Zikorah will use personal information to provide customers, business partners and website visitors with information, special offerings, sales alerts and services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order; to communicate with you; to deliver products/services to you; to improve our products, services, offerings, performance of our websites and the overall visitor experience; to bill you for products/services you purchased; and to provide ongoing service and support. If you do not provide us with your personal information, we may be unable to complete these functions. We may also pass on your information to a third party, such as a partner, if you have asked us to do so. Occasionally we may use your information to contact you to complete surveys that we use for marketing and quality assurance purposes.
With whom does Zikorah share personal information?
Some Zikorah services may be co-branded and offered in conjunction with another company. If you register for or use such services, both Zikorah and the other company may receive information collected in conjunction with the co-branded services.
We reserve the right to fully use and disclose any information that is not in personally identifiable form.
Security of Personal Information
Zikorah is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Zikorah employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know.
Cookies, Logging and Spotlight Tags
Cookies are small amounts of data sent to your browser from a web server and stored on your computer’s hard drive. Cookies can help a website recognize repeat users and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If a cookie is placed, thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You can set your browser to notify you when you are sent a cookie, and you may also elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites.
Zikorah uses some cookies that are strictly necessary for the delivery of services on our website. Cookies that are strictly necessary allow us to improve the safety and security of our website, authenticate account users, allow you to access your private accounts on our site, allow you to sign into many portals with the use of only one login, balance the traffic on our site, and remember information that you have submitted on forms when you request services on our site.
Zikorah also uses ‘performance’ cookies that collect information about how you use and navigate through our websites, including which pages and content you visit, and if you experience any errors. These cookies provide statistics on how our website is used and how often you visit our site. Performance cookies help us improve our website by measuring any errors, test different designs on our site, and help us measure the traffic on our site so that we can optimize our content accordingly.
As is true of most websites, Zikorah collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Zikorah web site, the website visitor’s location, the files visited, the time spent in each file, and the time and date of each visit. Zikorah collects these through the use of log files and web beacons.
Links to Non-Zikorah Websites and Third Parties
Contact Information and Complaints Process
In order for us to deal with your complaint, you will need to provide us with sufficient details regarding your complaint together with any supporting evidence.
We will refer your complaint to our Privacy Team who will investigate the issue and determine the steps that we will undertake to resolve your complaint. We will contact you if we require any additional information from you.
Changes to this Policy